Shipping costs
Items are shipped with Track & Trace. If you need additional information, please send a message before placing your order. If your order is shipped with DPD and PostNL you will get an email directly from the company about the time of delivery. Therefore we use your email address (see privacy policy). Shipping costs differ per country. The zones and corresponding price categories are listed below.
Netherlands – Standard delivery with Track & Trace is € 6,90. You can also chose for free pickup in Utrecht.
European Union – Standard delivery with Track & Trace is € 10,90.
Rest of Europe * – Standard delivery with Track & Trace is € 18,90.
World * – Your country is not on the list? Please contact us and we’ll see how we can make it happen.
You have a current order and would like to place a reorder? Then you can select “Supplementary order” as shipping option and pay no extra shipping costs. This option is only available as long as your current order has not yet been completed.
* When shipping to non-EU countries, additional taxes and/or costs (e.g. customs duties) are incurred in the context of your order, which are not paid by us or billed by us, but by you directly to the responsible customs authorities – or to the tax authorities. Please contact these authorities for details. It is not possible to return the goods.
Processing and delivery time
The processing time for finished products is 2-4 working days. For handmade items, the processing time is on average 5-10 working days, for the (newborn) basic package it is 10-15 working days.
The following shipping times are approximate and cannot be claimed: For the Netherlands, the delivery time is on average 1-3 working days and within Europe 3-10 working days.