Shipping costs
Standard delivery within the Netherlands is € 6,90. You can also chose for free pickup in Utrecht.
International shipping options are available at checkout. We ship within the European Union (EU), to Switzerland, Norway, Lichtenstein, and the United Kingdom, as well as to the United States, Canada, and Australia. Shipping costs range between 10,90€ to 16,90€ within the EU. Outside the EU but within Europe shipping costs are 18,90€. Other destinations, such as United States, Canada and Australia standard delivery is 25€.
Your country is not listed? Please send a message and we’ll discuss the options.
When shipping to non-EU countries, additional taxes and/or costs (e.g. customs duties) are incurred in the context of your order, which are not paid by us or billed by us, but by you directly to the responsible customs authorities – or to the tax authorities. Please contact these authorities for details. It is not possible to return the goods.
Items are shipped with Track & Trace. If you need additional information, please send a message before placing your order. If your order is shipped with DPD and PostNL you will get an email directly from the company about the time of delivery. Therefore we use your email address (see privacy policy). Shipping costs differ per country. The zones and corresponding price categories are listed below.
You have an open order and would like to add products to it to save shipping costs? Then you can select “Supplementary order” as shipping option. This option is only available as long as your current order has not yet been completed.
Processing and delivery time
The processing time for finished products is 2-4 working days. For handmade items, the processing time is on average 5-10 working days, for the (newborn) basic package it is 10-15 working days.
The following shipping times are approximate and cannot be claimed: For the Netherlands, the delivery time is on average 1-3 working days and within Europe 3-10 working days.