Items are generally shipped with Track & Trace but without insurance. If you you are interested in an upgrade or need additional information, please send a message before placing your order. I am not responsible for items lost during delivery by the shipping company (e.g., PostNL, DPD, DHL). If your order is shipped with DPD you will get an email directly from the company about the time of delivery. Therefore I use your email address. Shipping costs differ per country. The zones and corresponding price categories are listed below. On request I also ship to other countries. Please contact me.
Netherlands – Standard delivery with Track & Trace is € 5,90. You can also chose for free pickup in Utrecht.
EU (Zone 1): Belgium and Germany – Standard delivery with Track & Trace is € 6,90.
EU (Zone 2): Austria, Czech Republik, Denmark, France, Hungary, Luxembourg, Poland, United Kingdom* – Standard delivery with Track & Trace is € 12,90.
EU (Zone 3): Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Norway, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, Switzerland* – Standard delivery with Track & Trace is € 18,90.
* When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) are incurred in the context of your order, which are not paid by us or billed by us, but by you directly to the responsible customs authorities – or to the tax authorities. Please contact these authorities for details.It is not possible to return the goods.
The processing time is 3-5 working days. For handmade “made to order” items, the processing time is on average 1-2 weeks. I try to send the items as soon as possible. Please get in contact if you want an item quickly at home, for example as a maternity gift.
The following shipping times are approximate and cannot be claimed: For the Netherlands, the delivery time is on average 1-3 working days and within Europe 3-10 working days.